Essential Responsibilities
- Provide direct administrative support for the tutoring program
- Assist staff with special projects as needed
- Manage physical and electronic filing system
- Receive incoming phone calls, and disseminate to appropriate program personnel
- Assist the Coordinators with management of internal administrative, operational and financial processes; implement and manage internal process for the 1-2-1 programs.
- Compile statistical program reports to reflect ongoing status of tutoring services being provided
- Process program specific paperwork for the 1-2-1 Tutoring Program as needed
- Attend weekly staff meetings
- Prepare and distribute minutes from all internal meetings
- Provide data entry support when necessary
- Assist with a variety of tasks and projects to build and strengthen the program
Essential Qualifications
- At least 15 college units completed
- Bi-lingual (Spanish) required
- Strong computer skills (Word, Excel, PowerPoint, Outlook, and the Internet)
- Ability to input ideas for forms creation and to learn to run queries and reports.
- Self-motivated with strong ability to work independently
- Strong attention to detail
- Good customer service and interpersonal communication skills
- Ability to prioritize, multi-task, and meet timelines